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Nick Blunden
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with Nick Blunden, Global Publisher of Digital for The Economist
The Economist, while only a weekly publication, has surpassed a number of daily outlets in its reach. On its mobile side, the publication offers a mobile Web experience, mobile applications for multiple platforms and even an HTML5 product. At the head of the Economist's digital strategy is Nick Blunden, Global Publisher of Digital for The Economist. Blunden recently spoke to FierceMobileContent about The Economist's success in these endeavors and what it takes to bridge content from print to mobile.
FierceMobileContent: What are some of the differences in strategy in developing content for mobile versus for tablets?
Blunden: Broadly speaking, we differentiate in terms of our experiences between the "lean back experience" apps and the "lean forward experience" of the Web. To that degree, our apps are relatively consistent across iPhone, Android phone and tablet devices, and our iPad app and our iPhone app are broadly consistent, although clearly screen size is very different.
From a mobile perspective, we see two sides to mobile. We see the lean back experience of our apps but we also see an interesting alternative mobile experience which is the mobile Web experience. We don't strictly differentiate between tablets and phones.
FierceMobileContent: What are some of the challenges for a weekly publication moving from print to a mobile experience?
Blunden: We are relatively fortunate in terms of the fact that we are not in the breaking news business--as you say we're a weekly--and we're in the analysis business. And what we found is that the apps particularly and the tablets particularly have given us this really interesting opportunity to take the experience of reading The Economist in print but bring it to life in a digital way that reinforces the value of the product.
That's our strategy when it comes to the apps. We have taken what we consider to be the best parts of our print product and that people tend to spend a lot of time with and they tend to read it habitually and tend to have a habit that says they sit in their favorite chair or even sit in the bath and read their copy of The Economist and they tend to spend a lot of time with our content.
And what our apps have enabled us to do is bring that to life in the digital world. That's very different--that lean back immersive experience that's in our tablets and on our iPhone apps is very different to what we consider to be the lean forward, much more social experience that is on economist.com, whether you choose to access it from the desktop or even the browser on your iPad or the browser on your mobile phone.
FierceMobileContent: The Economist has obviously been very successful in its digital presence, surpassing other media outlets with larger print subscription bases. What do you think accounts for its success with mobile and tablet users?
Blunden: Well, I think that, one, we have a brand that translates very well across multiple channels, although many people associate The Economist with a print publication. Beyond that our brand stands for, or resonates, with people who are intellectually curious and actually that enables us to quite easily extend the brand across multiple channels. It is quite easy for people to think "I can relate to The Economist on the mobile phone or on the Web or through an app just as easily as I can in print." And I think that's an attribute of our brand.
FierceMobileContent: Apple introduced Newsstand late last year as a way for content providers to sell single issues and subscriptions of publications. The Economist originally opted out of Newsstand but it is now moving into this medium. What caused the change?
Blunden: I think well we originally wanted to see how it would play out so we weren't the earliest adopter of it. But, we wanted to see what impact it would have and just spend a little time thinking what impact it would have on our readers and the experience of consuming The Economist. We came to the conclusion that there were enough benefits to our readers to justify to moving into Newsstand. Our implementation in Newsstand is not complete yet. We are still rolling out additional Newsstand-oriented functionality, but what we like about it particularly is that when fully implemented I think the auto download feature is a very strong feature of Newsstand.
I also think that it does aid discoverability. ... We also have found in mobile and digital that we have been incremental in our ability to reach out to new customers, so a significant portion of new digital subscribers have never had a print subscription to The Economist. They are, as it were, new to our business, and I think Newsstand provides a wonderful opportunity for media organizations like The Economist that have a well established brand to be discoverable to a whole group of new people through Newsstand.
FierceMobileContent: Last week you announced The Economist would be the first weekly magazine to release a Consolidated Media Report from the Audit Bureau of Circulations. How does the traffic and UMVs vary from mobile Web to mobile apps?
Blunden: That's a very interesting question. We were very keen to be helping to drive the transparency of this increasingly multichannel world.
What we're seeing, interestingly enough, is that we see differences in terms of time of day, particularly between mobile app usage and mobile Web usage. We still have quite high traffic from mobile devices to economist.com, so it tends to happen at different times of day. So during the day we we'll see more mobile Web traffic to economist.com. On the evenings and weekends the app traffic tends to ramp up, and that's partly, I think, as you know I'm sure, in the app world we are weekly. So we release our content on a Friday which partly drives consumption.
But I also think it speaks to these two different user experiences: the snacking--because I've got a few minutes I just want to find out what The Economist thinks about the U.S. presidential election or the French presidential election or you know what's going on in Sudan--through to this more leisurely experience that people tend to do at night when they get home from work or late at evening when they're lying in bed. Or over the weekend when they tend to want a more browsing-based experience that is particularly suited to our apps.
So it's not like we have people who just use print or who just use the website or just use apps. Increasingly, our customers are doing some of all of those things.
FierceMobileContent: In January, The Economist released a tablet-only, HTML5-based Web app, Electionism, currently available for the iPad, Kindle Fire and Galaxy Tab. Do you see HTML5-based apps as the future for access to publications on multiple devices?
Blunden: It was an opportunity for us to experiment with HTML5. It was an opportunity for us to partner with companies we haven't partnered with before. It was an opportunity to create a product that brought together editorial content from different parts of The Economist group. So, in our view, it's been a very interesting piece of experimentation, we've learned a lot from it and it's been well received. And it worked particularly well for the product, the Electionism, which was a combination of information from different sources including social sources and curation, and I think HTML5 was a good canvas for that and particularly for that new product that was distinct from our other applications.
Going forward, at the moment our view is that HTML5 doesn't quite have the same capabilities to create a compelling user experience as native apps in iOS and Android have. It is much harder in HTML5 to create that really compelling immersive lean back experience and over time that will change. There are companies that are pushing the boundaries of HTML5, and in the future it will be a technology that enables publishers to very efficiently and effectively publish content across different platforms. I just don't think we're there yet. So I think we're going to try to push it as hard as we can, but our view at this moment of time is that you can create a more compelling experience in native apps.
FierceMobileContent: The Economist hinted it would be bringing Electionism to the BlackBerry Playbook in the near future. Is that still happening and will support for other RIM devices follow?
Blunden: We have a rollout plan that will see us take our apps, our core Economist apps, out across an increasing number of platforms. The sequence of them and the priority of them is really determined by the pickup in those markets. So although I cannot comment on specific platforms, certainly we have a plan that has us moving out into spaces like PlayBook for our core apps, and other versions of Android. Currently with Android we're on smaller screen devices, and we'll be moving out into the Android tablet space as well.
FierceMobileContent: The Economist's mobile app is available for the iPad, iPhone, and Android-enabled devices. Are there plans to bring native apps to other operating systems such as Windows Phone or BlackBerry or will users remain limited to accessing the mobile version of the website?
Blunden: You know we have a roadmap, and we do plan to extend our coverage in terms of other devices, other platforms. But we look at it at very much a market perspective, that says we need to focus on where the pockets of demand are, so we constantly reassess what's next on our priority list, in terms of rolling out new versions of the applications. Because of course like any publisher, we also have to balance off time and investment in new platforms against increasing the functionality of our existing applications. That's always going to be a challenge for publishers--how do you get that right balance of increasing the functionality of your current apps vs. continually rolling out new platforms? HTML5 is an opportunity that may well make that trade off or decision-making process easier.
FierceMobileContent: How will The Economist's website and mobile apps change to better complement each other?
Blunden: We take the view that there are two distinct experiences. There is our app experience, and there is our Web experience. And we believe that they are complementary, but we do have a very consistent, clear and well articulated strategy, which says the apps are about this lean back immersive experience. The Web is about a social community lean forward experience.
So to a certain extent, we are going to preserve the distinction between those two experiences.
And of course the advertising opportunities on tablets are only just beginning to be explored. I think from an advertising perspective our clients are very excited about what the advertising opportunities are.
So we will continue to pursue a strategy that optimizes or focuses on leveraging the best points of the Web, whether that's fixed or mobile Web or tablet or phones
FierceMobileContent: From your position in the industry, do you have any predictions in terms of trends or new ideas in mobile publishing that you expect to see in 2012 and beyond?
Blunden: I think that the device market is looking really interesting. The structure of the market is interesting for a tablet perspective. The iPad has such a large percentage of the market and now you have the Kindle Fire sort of getting quote a lot of traction.
And my view is that actually the tablet space will become more dynamic and more competitive, albeit with the iPad continuing to have significant market share. And from a publisher's perspective that's interesting because it will force or push publishers to continue to think about what how do you bring your product to life in the best possible way within those different tablet experiences or within those different operating systems.
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